Welcome to Naxos Records
Here’s a step-by-step guide on how to claim your free download:*supports smart mobile devices, tablets, Mac/PC.
— STEP 1 —
On the offer page, choose the audio format of the music you wish to redeem and click the blue ‘Download’ button.
— STEP 2 —
Confirm your choice* by clicking ‘Continue!’ or click ‘Cancel’ to choose another album and/or audio format.
*When you confirm, your selection is automatically tagged as claimed, and buttons are disabled for re-downloading.
— STEP 3 —
A pop-up confirmation will appear informing you that your download is underway.
In case you are redeeming multiple album/track offers, make sure you close this window to continue with your other download selections.
— STEP 4 —
When you are prompted to ‘save’ your audio file, select your local folder destination. Otherwise, go to your default ‘Downloads’ folder to check when your download is complete.
— STEP 5 —
Full album downloads are normally delivered in a zip file which you will need to extract to access your audio files. Album covers and booklets are usually included too when available.
In the rare case that your download gets interrupted and/or fails, you should be able to access the offer again, but you may need to start all over from Step 1 by re-accessing the offer link. In case you’re having troubles, contact the Offer Administrator.
Offer Limit and Exclusivity
Should you need assistance or require more help, please contact our Customer Service Team
Naxos Records, a member of the Naxos Music Group